Affinity Diagrams - Organize Ideas and Data into Themes and Patterns
An Affinity Diagram is a tool used to organize ideas, data, and insights into themes and patterns. This method helps teams to
A Guided Tour involves having users show you around their environment and explain their routines. This method provides valuable context and insights into how users interact with their surroundings and the challenges they
Photo Journal - Have Users Document Their Experiences Visually
A Photo Journal involves having users document their experiences by taking photos of their daily activities, environments, and interactions. This method provides rich visual
Contextual Interview: A Step-by-Step Guide
Contextual Interviews involve observing and interviewing users in their natural environment to gain a deep understanding of their behaviors, needs, and pain points. This method provides rich qualitative
Journey Map: A Step-by-Step Guide
A Journey Map visualizes a user’s experience from start to finish, showing the steps they take and their emotional journey. This tool helps you understand user needs,
